AI websites & automation for local businesses

Stop losing customers you've already earned.

Dunn Consulting builds high-converting websites and AI systems — chatbots, missed-call text-back, 24/7 voice receptionists — that capture every lead your business generates, around the clock.

Book a free audit call See what we build

of small businesses plan to adopt AI in 2026: 0%
have actually done it — the gap is your edge: 0%
average revenue lost per year to missed calls: $0K

The problem

Every missed call is revenue walking out the door.

You're not losing leads because your marketing is bad. You're losing the leads you already paid for — at the phone, after hours, and in the follow-up.

30–40%

of inbound calls go unanswered

Missed calls

Home-service businesses miss a third of their calls. At a few hundred dollars per job, that's thousands in revenue going to voicemail — and then to a competitor — every single week.

5pm

is when your website goes quiet — your customers don't

The after-hours gap

Emergencies, new-patient inquiries, and hot leads don't keep business hours. If nothing answers at 9pm, the customer you spent money acquiring books with whoever does.

60%

of front-desk time spent on repetitive calls & scheduling

Manual follow-up

No-show reminders, review requests, lead follow-up — work that's critical but never urgent, so it slips. Every slip is money: a no-show, a lost review, a cold lead.

What we build

One connected system, not a pile of tools.

Each service works on its own. Together, they connect your phone, website, calendar, and CRM into a machine that never sleeps and never forgets to follow up.

AI-Powered Websites

Fast, modern websites engineered to convert visitors into booked appointments — with an AI layer built in from day one, not bolted on later.

Best for Every local business

Highest ROI

Missed Call Text-Back

When a call goes unanswered, the caller gets a text within 60 seconds and can book on the spot — before they dial your competitor.

Best for HVAC, dental, law firms

New for 2026

AI Voice Receptionist

A natural-sounding AI answers your phone 24/7, handles common questions, qualifies callers, and books appointments straight into your calendar.

Best for HVAC, dental, med spas

AI Website Chatbot

Answers the same questions your staff fields all day — hours, insurance, pricing, availability — instantly, at any hour, and captures the lead.

Best for Every local business

Appointment Booking + Follow-Up

Automated scheduling, reminders, and no-show recovery sequences that keep your calendar full without anyone lifting a finger.

Best for Dental, HVAC, med spas

Review Request Automation

Turns happy customers into a steady stream of 5-star Google reviews on autopilot — the single biggest driver of local search ranking.

Best for Every local business

Lead Qualification + CRM Automation

Every inquiry scored, routed, and followed up automatically. Your pipeline stays organized and nothing falls through the cracks.

Best for Law, real estate, finance

Not sure where to start?

Most clients begin with missed-call text-back — live in days, ROI in week one — then expand from there.

See packages →

Who we serve

Built for businesses where every lead has a price tag.

We specialize in local service businesses with real, quantifiable pain — where one recovered call or booking visibly pays for the system.

Dental & Healthcare

Front desks spend 60% of their time answering the same calls and juggling the schedule.

One recovered no-show sequence typically pays for 2–3 months of service.

HVAC & Home Services

30–40% of inbound calls go unanswered — most of them during peak season.

A single recovered after-hours emergency call covers 1–2 months of service.

Law Firms

40–50% of staff time is admin overhead, and slow intake loses clients to faster firms.

One reclaimed admin hour per day is worth $3K–7.5K/month in billable time.

Real Estate

Leads that don't hear back within minutes move on — especially after hours.

One recovered lead easily covers 3–6 months of service.

Financial Services

Client onboarding, document collection, and compliance paperwork eat entire days.

Onboarding automated end to end — the highest-leverage niche we serve.

Results

What these systems deliver in the real world.

The numbers below come from documented industry deployments of the exact systems we build — this is the bar we hold our work to.

38% → 98%

After-hours answer rate

HVAC company after deploying an AI receptionist — recovering $340K/year in after-hours revenue.

$74K

Incremental revenue in 90 days

From 1,300+ AI-answered calls at a single home-services business — while avoiding seasonal hires.

90%+

Of AI-answered calls booked

Callers don't hang up on a receptionist that answers instantly and books them in one step.

60 sec

Missed-call to text-back

Every unanswered call gets an automatic text within a minute — before the caller tries a competitor.

Sources: published HVAC and home-services AI case studies, 2025–2026.

The calculator

What are missed calls costing you?

Three sliders, no email required to see the number. Most owners underestimate this by half.

Calls you miss per week10

Average value of a job or client$350

Of answered calls, how many become customers30%

Industry average for home services: 30–40% of inbound calls go unanswered. If you don't know your miss rate, we'll measure it in the free audit.

Estimated revenue lost per month

$4,546

Per year

$54,552

Packages

Pick a starting point. We'll scope it to your business.

Every engagement is a one-time setup plus a flat monthly retainer, quoted after your free audit — no long contracts, no surprise line items. The system earns its keep month to month.

Starter

The essentials — capture every lead your website and phone already generate.

AI website chatbot
Missed call text-back
Review request automation
Monthly performance report

Ideal for First-time clients, restaurants, retail

Get a custom quote

Growth

The full front office — your phone, chat, and calendar handled around the clock.

Everything in Starter
AI voice receptionist (24/7)
Appointment booking + follow-up
CRM automation
Priority support

Ideal for HVAC, dental, med spas

Get a custom quote

Scale

End-to-end operations — every repetitive workflow in your business, automated.

Everything in Growth
Lead qualification + routing
Client onboarding system
Invoice + payment follow-up
Custom automation flows

Ideal for Law firms, finance, 20+ employee teams

Get a custom quote

Not sure which fits? Start with the free two-week pilot— we'll recommend a package based on what it recovers.

How it works

Prove it first. Then build.

No big upfront commitment, no leap of faith. You see recovered revenue in writing before you spend a dollar on the full system.

Free audit

We record a short video walkthrough of your website and phone setup, showing exactly where leads are leaking out — and what each gap is costing you.

Two-week pilot

We deploy missed-call text-back on your line, free. After two weeks you see the recovered leads in writing. No commitment, no risk.

Deploy & launch

We build your full package and connect it to your phone, calendar, and CRM. Most systems are live within 2–4 weeks of kickoff.

Expand the system

As the ROI shows up, we add capabilities one at a time — voice receptionist, review engine, onboarding flows — each proving itself before the next.

Who you're hiring

Redt Dunn

Founder, Dunn Consulting · United States

“I build the systems myself — every chatbot, every text-back flow, every voice receptionist that ships under the Dunn Consulting name.”

I started Dunn Consulting after watching local businesses lose the customers they'd already earned — calls ringing out at 5:30pm, web leads sitting unanswered overnight, no-shows nobody followed up on. Not a marketing problem. A plumbing problem.

So that's what I fix. I connect your phone, website, calendar, and CRM into one system that answers instantly, follows up automatically, and books work while you're on a job. You'll work with me directly — no account managers, no offshore support desk.

You talk to the person who built your system
Plain-English reporting — recovered leads and dollars, not vanity metrics
Month-to-month. If it stops earning its keep, fire me.

Want to talk it through first? hello@dunnconsulting.org

FAQ

Questions owners actually ask.

We already have a chatbot. Why would we need this?

Most chatbots just answer FAQs. What we build is a connected system: when someone calls after hours and you miss it, they get a text back within 60 seconds. Appointments book directly into your calendar without anyone touching them. Your phone, text, chat, calendar, and CRM all talk to each other so nothing falls through the cracks. The chatbot is one piece of a revenue machine.

How fast can we be up and running?

Missed-call text-back can be live on your phone line within days. A full Growth package — voice receptionist, booking, CRM automation — typically launches within 2–4 weeks of kickoff.

Are we locked into a long contract?

No. You pay a one-time setup fee that covers the build, then a month-to-month retainer for hosting, monitoring, and improvements. If the system isn't paying for itself, you can walk away — though in practice, that's not what happens.

Do we need to buy or learn new software?

No. We connect to the phone system, calendar, and CRM you already use, and we manage the automation stack entirely on our side. Your team keeps working the way they always have — just with fewer dropped balls.

What exactly does the free pilot include?

We set up missed-call text-back on your business line and run it for two weeks at no charge. At the end you get a plain-English report: how many calls were missed, how many leads were recovered, and what they were worth. Then you decide.

Who runs the systems after launch?

We do. Every package is fully managed — monitoring, tuning, content updates, and a monthly report showing calls answered, leads captured, and appointments booked. You focus on the work; we keep the machine running.

Find out what missed calls cost you last month.

Book a free 20-minute audit call. We'll walk through your website and phone setup, show you exactly where leads are leaking, and tell you what we'd build first — whether you hire us or not.

Book your free audit

Prefer email? hello@dunnconsulting.org